CANCELLATION POLICY

 

Your hotel booking will be confirmed upon receipt of requested payment.

  • Any request for modification or cancellation has to be submitted in writing (letter, fax or e-mail) to Voyages C. Mathez.

  • For cancellations received before 7 August 2019, the payment will be refunded, minus a handling charge of EUR 20.  

  • No refunds will be given for cancellations received after 8 August 2019.

  • Upon arrival, the hotel will ask to take an imprint of your credit card as a guarantee.

  • In case of early departure or late arrival, the credit card will be charged for the total amount of nights reserved and all extras ordered on site.

  • In case of No Show, the total amount of nights reserved will be charged.

 

 
 

Voyages C. Mathez
33 cours Pierre Puget
13006 Marseille - France
P : +33 (0)4 96 10 24 80
Fax : +33 (0)4 96 10 24 82
Email:
eupvsec-accommodation@matheztravel.com

 

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